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IT support for individuals

Technology should make life easier. Not harder.

Frozen laptop, patchy Wi-Fi, a new phone that won't sync? FlashyIT helps you sort everyday tech problems: no jargon, no judgment, no complications. Just one friendly person who gets to know your setup.

Photo: calm, friendly help at someone's kitchen table
“No question is too small. Really.”

What we help with at home.

Everything remotely, quickly, wherever you are.

Computer troubleshooting

Crashes, error messages, things that won't start: diagnosed and explained.

Slow computers & performance

Find what's dragging your machine down and get it moving again.

Software installation & setup

Install, configure and update the programs you rely on.

Wi-Fi & home networking

Better coverage, stable connections, routers set up properly.

Email & account setup

Email on every device, accounts sorted, passwords organised.

Printers & peripherals

Printers, scanners, monitors and accessories that actually connect.

New device setup

Unbox, set up and move your things over, ready to use.

Backups & basic protection

Keep photos and files safe, with sensible security basics in place.

Remote help, no travel

Screen-share from your sofa. No waiting for a visit, no travel costs.

No tech knowledge required.

You don't need the right words. Tell us what you see, and we'll take it from there, patiently, clearly, and at your pace.

Patience, always Plain language Zero judgment
Jargon → plain language
DNS resolution failureYour internet's address book got confused. Fixed it.
Insufficient storage, disk at 98%Your laptop was full. We moved old files somewhere safe.
2.4GHz channel interferenceYour Wi-Fi was shouting over the neighbours'. Now it isn't.
An example story · illustrative

One person. Every chapter of your tech.

Here's what personal IT support can look like over time, for someone who'd rather not think about tech at all.

The first call

A new laptop, still in the box.

We set it up together, move photos and email over, and note how everything's connected.

A few months later

The printer stops printing.

No starting from scratch. We already know the model, the router and the laptop.

Later that year

“What if I lose my photos?”

We set up a simple backup that runs on its own, and explain where things go.

Ongoing

A tablet for the grandkids' video calls.

Advice on what to buy, and what not to. Same person, same trust.

Plans & prices

Simple monthly plans.

Every plan includes remote help from your IT person and protection for your devices: antivirus, updates and backups checked. No surprises on the invoice.

Essentials CHF 59 / month

For one person: 30 FREE minutes of help each month and 2 protected devices.

  • 30 FREE minutes of remote help each month
  • 2 devices protected and monitored
  • Updates and backups checked
  • Extra time at CHF 125 / h or from a pack
Get started
Care CHF 99 / month

For the household: 45 FREE minutes of help each month, 5 protected devices and a yearly check-up.

  • 45 FREE minutes of remote help each month
  • 5 devices protected and monitored
  • Yearly check-up of your setup
  • Updates and backups checked
Get started
Business from CHF 390 / month

For teams up to 5 people: 3 FREE hours of help each month, 10 protected devices, quarterly review. CHF 49 per extra person.

  • 3 FREE hours of remote help each month, +20 min per extra person
  • 10 devices protected, +2 per extra person
  • Onboarding and offboarding of staff
  • Quarterly setup and security review
Let's talk

Extra device CHF 9 / month · Hour packs from CHF 600 (5 h) · Extra time CHF 125 / h · One-time setup CHF 90 / CHF 290, free with a 12-month commitment

Need a hand with your tech?

Let's Fix It